After-sales Services

Pre-sale Services
Customers can send employee to our Company for systems training on the principles of laser and then the on-site training on installation and commissioning. Or according to customers’ needs, our engineers can go to the customer’s location for the training as needed.
A.Hardware Training Services
1.Introduction of principles of laser
2.Laser equipment system components
3.Operation procedures
4.Maintenance of optics
5.Troubleshooting

B.Software Training Services
1.Computer ABC
2.Commonly used mapping software, such as CORELDRAW
3.Introduction of editing techniques and methods
4.Powerful marking software
5.Usage of scanner

In-sale Services
1.To bear the costs at freight and packaging of equipment and deliver to the designated location according to the contract.
2.The customer shall accept the attached spare parts according to the contract. At the same time, the supply party shall provide re-training for clients at the acceptance site.

After-sale Services
A.Free-warranty Services
1.Providing one-year free warranty (excluding consumables).
2.Within 24 hours upon receiving the notice of customer service, the Company’s service personnel shall arrived at the client’s site.

B.Lifelong Maintenance Services
1.In addition to the one-year free warranty, customers can also enjoy the life-long maintenance service.
2.In the one-year warranty period, we provide on-site equipment inspections on a regular basis.
3.Users can enjoy free software upgrading, trend information sharing from time to time, technical guidance and fashion trend guidance.
4.In the life-long maintenance period, we shall charge for the replaced parts due to equipment damages at their cost.

We provide you with perfect after-sales services to drive away your any worries!

Portable Laserjet Marker

It is designed as one machine with one button for starting-up. It is solid and durable, equipped with a notebook and portable stand, which is portable and easy to carry.
CK-LEG10

Marking on fly laserjet marker

It is a complete solution to line laser code spraying, which is small, sturdy and safe, without ink consumables. It is optionally equipped with: conveying / paging /feeding devices.
CK-LEG10
CK-LEG30

Marking Machine for Leather, Wood and Fabric

With a very large Marking Area (a software adjustable range from 300mm to 1300mm), it can quickly print photos on textile, which is applicable to the line laser pattern-spraying of entire roll of textile, laser pattern-spraying in coil stocking and feeding and optional 3D laser engraving. It applies the fastest and most advanced third-generation laser in the world, without need of inflation. We commit to ensure the best cutting effect and the fastest speed under the same conditions through contracts.
CK-LEG150

3D Metal Laser Marking Machine

With the ultra-high-speed automatic zooming and marking function, it breaks through the planar constraints to achieve synchronous marking at different planes. The large mark can range up to 200mm-800mm.
CK-DP50

Contact Us

 
激光加工在线咨询   激光加工在线咨询

Tel: 020 - 6263 8761(8760)
Fax: 020 - 6263 8703
E-mail: cklaser@163.com